Introduction
Welcome to Glow Bar Ldn’s Editorial Complaints Policy. We are committed to maintaining high editorial standards and providing accurate, fair, and balanced content to our readers. This policy outlines our procedure for addressing complaints related to editorial content published on glowbarldn.co.uk.
Scope
This policy applies to complaints regarding the accuracy, fairness, or impartiality of editorial content published on Glow Bar Ldn’s website.
How to Submit a Complaint
If you believe that our editorial content has breached journalistic standards or contains factual inaccuracies, you can submit a complaint by emailing us at [email protected]. Please include the following information in your complaint:
Your name and contact details.
The specific article or content you are complaining about.
Details of the alleged breach or inaccuracy, including supporting evidence if available.
Handling of Complaints
Acknowledgement
Upon receiving your complaint, we will send you an acknowledgment email within 7 Days working days.
Investigation
Our editorial team will thoroughly investigate your complaint, including reviewing the relevant content and consulting with the author or editor if necessary.
Response
We aim to provide a response to your complaint within 7 Days working days of acknowledgment. Our response will outline the outcome of our investigation and any actions taken as a result.
Appeals
If you are not satisfied with our response to your complaint, you have the right to appeal. To lodge an appeal, please reply to our response email, stating the reasons for your dissatisfaction. Your appeal will be reviewed by our senior editorial team, and we will provide a final response within 7 Days working days.
Contact Us
If you have any questions or concerns about our Editorial Complaints Policy, please contact us at [email protected].
Thank You
Thank you for helping us maintain the integrity and quality of our editorial content at Glow Bar Ldn. We take all complaints seriously and are committed to addressing them promptly and transparently.